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Get in Touch with BitPaisaa
Have questions regarding P2P escrow trades, KYC verification, or security? Our team is ready to help you around the clock.
Response Time
Live trade disputes
Under 15 minutesSend us a Message
Fill in the details below and an agent will get back to you via your registered email.
Common Questions
How is my crypto protected during P2P trade?
Every trade locks the seller's crypto safely in BitPaisaa smart escrow. Funds are never released until the seller verifies fiat receipt in their bank or UPI.
What if the buyer marked paid but didn't pay?
Do not release the crypto! Click the "Dispute" button inside your active trade order. Our 24/7 arbitration team will step in and verify bank statements.
How long does KYC verification take?
Identity documents and selfie liveness are typically verified within 5 to 15 minutes by our compliance system.
BitPaisaa will never ask for your private keys, passwords, or SMS OTPs via email or chat.